Welcome to Minique Fashion Store’s FAQ section. We’ve compiled answers to common questions about our contemporary Arabian-inspired fashion collections, shipping policies, and more. If you don’t find what you need here, our customer care team is always happy to assist at [email protected].

Product Information

Q: What style of clothing does Minique Fashion Store specialize in?
A: We specialize in contemporary Arabian-inspired fashion designed for effortless elegance. Our collections feature modern interpretations of traditional Middle Eastern styles that can be easily mixed and matched to create versatile outfits.
Q: Why does your menu only show “Arabian Clothing”?
A: This appears to be a technical display issue we’re currently addressing. Our actual collection includes a variety of Arabian-inspired garments including abayas, kaftans, skirts, and more – all with contemporary styling suitable for global fashion lovers.
Q: How can I get style recommendations for mixing and matching your pieces?
A: Our collections are designed for coordination. We recommend ordering complete outfits to maximize your styling options. Many customers find that ordering multiple pieces together (which may qualify you for free shipping) creates the most versatile wardrobe combinations.

Ordering & Payments

Q: What payment methods do you accept?
A: We accept Visa, MasterCard, JCB, and PayPal for secure, convenient checkout.
Q: Is my payment information secure?
A: Absolutely. We use industry-standard encryption to protect all transactions. Your payment details are processed through secure payment gateways.
Q: Can I change my order after it’s been placed?
A: We process orders quickly to ensure fast delivery. If you need to make changes, please contact us immediately at [email protected] with your order number. We’ll do our best to accommodate your request if your order hasn’t yet entered processing.

Shipping & Delivery

Q: Where do you ship?
A: We ship globally to fashion-forward customers worldwide, excluding some Asian countries and remote regions. Our checkout system will automatically confirm if we can deliver to your location.
Q: What are my shipping options?
A: We offer two convenient options:
– Standard Shipping ($12.95 via DHL/FedEx): 10-15 days after dispatch
– Free Shipping (orders over $50 via EMS): 15-25 days after dispatch
Q: How long does order processing take?
A: We take 1-2 business days to carefully prepare your order. During peak seasons or sales, processing may take slightly longer. You’ll receive tracking information as soon as your order ships.
Q: Will I have to pay customs fees?
A: International orders may be subject to customs fees, import duties, or taxes depending on your country’s regulations. These charges are the responsibility of the recipient. Unfortunately, we cannot predict or control these additional costs.
Q: How can I track my order?
A: Once dispatched, you’ll receive a tracking number via email. Use this to monitor your package’s journey, estimate delivery dates, or contact the carrier if needed.

Returns & Exchanges

Q: What is your return policy?
A: We offer a 15-day return policy from the date of delivery. Please review our full Returns Policy for details on how to initiate a return.
Q: What if I’m not completely satisfied with my purchase?
A: Your satisfaction is our priority. If you’re not happy with your order, please contact us within 15 days of delivery at [email protected] to discuss return options.
Q: Who pays for return shipping?
A: Customers are typically responsible for return shipping costs unless the return is due to our error. Please refer to our Returns Policy for specific details.

Customer Service

Q: How can I contact customer service?
A: Our customer care team is always happy to help at [email protected]. We’re based at 105 French Run Road, Savannah, US 31404 and strive to respond to all inquiries within 24 hours.
Q: Do you offer styling advice?
A: Absolutely! Our team is knowledgeable about our collections and can offer suggestions for coordinating pieces. Email us with your style preferences and we’ll be glad to make recommendations.

Minique Fashion Store – Where contemporary style meets effortless elegance.